What people think...
Family member
The team pride themselves on being person centred. This is very apparent in their approach to the residents needs. We are very thankful for all the care, love, support and commitment they show to our daughter.
Music therapist
I have visited this home on many occasions in a professional capacity and always admired the courtesy and respect given to the residents. The staff team and management have a good working relationship. There is clear emphasis on training, care protocol and investment in facilities that all contribute to a safe and happy place to be.
Family member
We are continually overwhelmed by the kindness and commitment of all the staff
Chief matron (community nurse team)
This is an amazing home with a wonderful feel to it and it is one of the best homes I have visited
Family member
This is a lovely home, all the staff are very caring and take good care of all the people who live here. I am very happy with the way they look after my daughter
Health care professional
The teams knowledge of the needs of the people supported is exceptional and the care delivered is ‘pure gold’.
Advocate
The manager and staff are always very helpful with providing me information about the resident I work with. They keep me fully updated and always consult me when making decisions regarding residents
Yorkshire Ambulance Service
One of the nicest, clean and professional care homes I have ever been to. Well organised and caring staff on arrival. We’re amazed.
District Nurse
Its lovely here, I wish I could stay
AWARD
Investors in people
The leadership style radiates from the Owner and is one of openness and trust. A diverse team of Service Managers have mostly been grown from within and all help and support each other. The nurturing approach continues through to new team leaders and has ensured a continuing flow of leaders for new services and the spreading of the many good people practices
– Investors In People
What to be proud of...
Your people consistently say that all of their work is person centred
Your people all reflect the values in everything they do
Your people are proud of the high standards of support they provide
Your people appreciate how they are encouraged to develop their careers
Your people are proud of the way they have cared for the people they support during the pandemic
Your people value how their managers have supported them during the pandemic
Your people consistently described good teamwork in all homes
Your managers work well together and mutual respect is strong
Your people all have a sense of fulfilment in their work
Your people strive to continuously improving the service they provide to the people they support
Your people are optimistic about the future at Horizon
Investors In People